delivery & returns

FREE STANDARD SHIPPING for all orders over $100 Australia wide because we all love free shipping!

Your order will be sent using registered Australia Post within 24 hours of receiving payment. Once your order is on its way we will send you an email with the Australia Post tracking number.

In most areas, shipping takes 1-3 business days after your order has been dispatched.

In some remote areas, delivery can take up to 10 business days. As you know, Australia is a very big country!



We are sure that you will love your new Lalen towel, but for any reason your not satisfied we will be more than happy to replace it or return your money within 14 days of your purchase as long as it's unused and still in its original condition.

Please be aware that you will be responsible for shipping costs for your return or exchange.